Effective Date: 21.08.2025
At Hasthi Travels, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
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Personal Details: Name, address, email, phone number, passport details (for bookings).
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Booking Information: Travel preferences, itinerary details, flight/hotel bookings.
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Payment Information: Billing address, transaction details (processed securely through third-party payment providers; we do not store card details).
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Website Usage Data: IP address, browser type, and usage statistics (via cookies and analytics tools).
2. How We Use Your Information
We use your information for purposes including:
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Processing bookings, reservations, and travel arrangements.
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Communicating with you about your trips, promotions, and inquiries.
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Improving our services and tailoring travel experiences.
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Meeting legal, regulatory, and security requirements.
3. Sharing of Information
We may share your information only with:
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Airlines, hotels, tour operators, and transport providers (to complete your bookings).
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Trusted third-party service providers (such as payment processors or IT support).
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Government authorities, if required by law or immigration/security regulations.
We do not sell, rent, or trade your personal information to third parties.
4. Data Security
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We implement strict security measures to protect your personal data from unauthorized access, disclosure, or misuse.
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While we strive to safeguard your information, no method of online transmission can be guaranteed 100% secure.
5. Cookies & Tracking
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Our website may use cookies to enhance your browsing experience and analyze site usage.
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You may disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
You have the right to:
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Access, update, or correct your personal information.
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Request deletion of your data, subject to legal or contractual obligations.
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Opt-out of promotional communications at any time.
7. Data Retention
We retain personal information only as long as necessary for booking, legal, and business purposes.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact:
Hasthi Travels
Bentota, Sri Lanka
📧 info@hasthitravels.com.au
📞 +61 240 316 518